Cherry-picking the best customer reviews is easy, and many firms showcase only the positive feedback posted online by users. Coverdrone is different, linking all reviews hosted by an independent company called Feefo.
Coverdrone’s ethos is that nothing should be hidden from our customers. As such, we display our overall satisfaction rating on the home page with an easy-to-understand percentage that anyone can base their buying decision on. That figure is generated from reviews posted to Feefo, not us.
We think that’s right, fair and transparent. The Coverdrone team strive to be the best drone insurer in the world, so we never stand still. We are always looking to improve what we offer, and we always listen to what our customers are saying.
With a 96% customer satisfaction rating, we are a “Gold Trusted Service” according to the respected Feefo website. Many thousands of companies trust Feefo to independently collect authentic reviews from their customers – and they know that Feefo reviews are the genuine article, REAL feedback that has been matched to a REAL transactions.
And we’re not talking just a handful of reviews that can distort a relatively small number. Coverdrone has received over 100 reviews from UAV insurance customers, all hosted and verified by the Feefo website.
Read Coverdrone’s reviews
Here’s what one customer posted in October 2017, after making a claim. It just couldn’t have been quicker or better: “My Phantom 4 was damaged on Thursday, I had my claim acknowledged on Friday and was flying my replacement Phantom on the following Monday. They work closely with Heliguy and that really expedited the whole process. It just couldn’t have been any easier or more efficient.”
It’s not all about the claims, as most of our customers begin their journey with us needing some advice, support and information about what products will offer them the right coverage for their drone business.
Here’s another review from the Feefo site, posted in September 2017. Fast, friendly and competitive prices: “Fast, informative and friendly service for insuring commercial drones and very competitive prices. Faye was very helpful with my questions on the phone and you never felt pressured to buy an option you don’t really need. Documents all sent on the same day and easy to understand. Thank you!”
So, you have just read two “cherry-picked” reviews by us! Now see for yourself why thousands of commercial Unmanned Aerial Vehicle flyers choose Coverdrone for insurance cover. Click the Feefo link at the bottom of our home page, or visit the Feefo website direct.
If you are looking for some of the most flexible and affordable drone insurance products on the market, and you are happy with the reviews you have read, please give our team of experts a call…