How we do business

Inside Coverdrone

Coverdrone is a comprehensive aviation insurance product for the commercial and recreational drone industry.

We currently offer our products in the UK, EU, Canada, Australia and New Zealand.

Our aims

We believe in offering only the best quality product​

Coverdrone was the first Insurer to offer specialist cover to commercial drone Operators – a fully comprehensive aviation insurance product for the unmanned aircraft (drone) industry.

We offer bespoke protection, including full cover whilst in flight, aviation liability, data protection and invasion of privacy, plus many other additional features.

Since developing our commercial product extensively, we have now produced a solution for recreational users. We can cover your liability insurance, but you can also now choose to add the drone and equipment to the policy.

Our promise

You're backed up by great support when you need it

We think you should speak to the same person every time you call. So, we appoint dedicated advisors to our customers. You’ll always know who you’re dealing with and more to the point, we get to know you and your requirements in detail.

Whatever you label your drone, we cover it – and the terminology is growing. Whether that’s an Unmanned Aircraft System (UAS), Small Unmanned Aircraft (SUA), Unmanned Aircraft (UA), Unmanned Aerial Vehicle (UAV) or a Remotely Piloted Aircraft System (RPAS), we can advise what insurance cover is right for you and your business.

Just in case

Complaints notice

It is our intention to provide you with a high level of customer service at all times.  However, should you be unhappy with our service or have any cause for dissatisfaction we have a formal complaints procedure.  In the first instance you should contact us by telephone on +44 (0)1270 448 998 or in writing at Arrowscroft, 142 Nantwich Road, Crewe, Cheshire CW2 6BG United Kingdom.

If you cannot settle your complaint with us, you may be entitled to refer it to the Complaints team at Lloyds. Their address is: Complaints, Lloyd’s, One Lime Street, London, EC3M 7HA. Alternatively you can email or call +44 (0)20 7327 5225. 

Details of Lloyd’s complaints procedures are set out in a leaflet “Your Complaint – How We Can Help” available at are also available via If you remain dissatisfied after Lloyd’s has considered your complaint, you may have the right to refer your complaint to the Financial Ombudsman Service. 

The Financial Ombudsman Service is an independent service in the UK for settling disputes between consumers and businesses providing financial services. You can find more information on the Financial Ombudsman Service at

Regulatory information

Coverdrone is a trading name of Coverdrone Limited and we value personal service highly.

Coverdrone Limited is a Private Limited Company registered in England and Wales under registration number 09602269.
We are Authorised and Regulated by the Financial Conduct Authority (FCA) under authorisation number 920670.

Details regarding the FCA can be found at their website:

In-line with the new General Data Protection Regulations (GDPR), you can view our Privacy Policy here